REFUND AND CANCELLATION POLICY
Adviceli.com has100% refund policy for the cases following under this category:
- If you could not avail consultation (on Call/Video-call) due to technical/human error/unavoidable situation.
- If you could not avail consultation (on Call/Video-call) due to an unavoidable circumstance at your end.
- If you or adviser canceled the appointment before the consultation.
- If you could not avail the consultation at the adviser’s location while it was confirmed by adviser earlier.
In case your credit/debit card was charged twice erroneously.
In any situation, you must contact our support team within 7 days from the date on which the transaction has occurred, to claim your refund with relevant order number & transaction details mentioning the reason for the claim.
Once, the claim is placed, the Audit team will verify the refund claim & check the validity of all the involved parties.
If found genuine, the refund will be processed as soon as possible.
Please note, the audit evaluation will be final. Any customer attempting to fraudulently request a refund will be blocked from using the website in future.
Kindly check out all the details of service/ product/ subscription thoroughly before making the payment, as we do not allow any partial or complete cancellation on the website in any situation.